Supporting people living with disabilities and special needs involves enabling volunteers to feel empowered to provide effective services for disabled people. This was the aim of the ASNA volunteer training day held at the Oxford Belfry Hotel in Oxfordshire in March 2011. 43 volunteers attended this interactive and unique training day each learning new skills which will enable them to support disabled children and their families. ACT 4 an educational charity provided the training. Its great to hear that since the training, volunteers based in the north of the country have implemented ideas and programs to support people with disabilities in their community.